1. When will I receive the first issue of my order?
Typically, you will receive your first issue 4 to 12 weeks after you place your order. Generally, weekly
subscriptions will take about 4 to 10 weeks to start and monthly subscriptions will take 6 to 12 weeks
to start. Please be assured that these are standard industry lead times and there is no difference in
processing time whether one orders directly through the publisher, or through a subscription reseller,
like MagazineDeals.com. The actual delivery date of your first issue will depend on when the next issue
is scheduled to be distributed by the publisher and how frequently the magazine you've ordered is
published. This time period applies to both new subscriptions and renewals. For further information on
magazine delivery visit our shipping policy page.
2. I'm already a subscriber. Can I renew my current subscription with you?
Yes! On the magazine product page, simply choose the renewal option before adding your product to
cart. Note, an account number is not required to renew but please ensure to use the same name and
address that is currently on the label of your subscription. Finally, note processing renewals have similar
timeframes as mentioned in the question above.
3. What is your refund policy?
All our customers can feel safe with our 90 day money back guarantee. If for any reason you are
unsatisfied within 90 days of placing your order, then contact us and we will issue a full refund of your
order. For more information regarding returns, please visit our return policy page.
4. Can I send a Gift Subscription?
Yes! Simply enter the recipient's information within the 'Shipping' section during checkout. You may also
send free gift E-cards on the receipt page after ordering or by visiting the order status page.
5. Will you auto-renew my subscription?
No! We do not auto-renew any of our customers' subscriptions. We will simply provide a friendly e-mail
reminder before your subscription is set to expire so that it may be renewed at the customer's discretion.
6. Where do you ship-to?
We offer delivery to all 50 U.S. States, APO Addresses, Puerto Rico*, and Prisons*. We do not offer
delivery to Canada or to other foreign countries at this time. If there are any questions regarding delivery
please contact us.
*A small number of publishers do restrict delivery, this information will be clearly noted on the
magazine product pages whenever applicable.
7. What happens after my order is placed? How is it shipped?
After your order is placed through MagazineDeals.com, you will receive a confirmation receipt e-mail
from us. Soon afterwards we will submit your magazine subscription order to the publisher for delivery.
Your information will first be added to their database and will ship the magazine to you via the U.S.
Postal Service. After you receive your first issue, your account can be handled by the publisher, and
MagazineDeals.com. As mentioned above this process may take 4-12 weeks.
8. How can I change my address?
To request an address change for a current order, simply visit the order status / address change page. Please note, that your order number and e-mail is required to login to the account
management page. Once logged-in, the option to update your address by clicking the "Change Address""
button is found along-side a detailed description of your order.
9. There is an error in my order, what should I do?
If at any time there is an error with your order, please contact us and let us know exactly what the issue is.
10. What forms of payment of payment do you accept?
We accept payments via Visa, MasterCard, American Express, Discover and Paypal. Orders may be placed via
our website and by phone. Please note that we accept check payments for bulk orders only.
11. I am adding magazines to my cart, but the cart appears to be empty. What is wrong?
In order to properly shop at our site, you must have cookies enabled. Cookies allow your browser to
remember your cart information when you jump from page to page. If magazines are not properly getting
added to your cart, and you do not know how to turn on cookies, please contact us at customer
support to receive help with this issue.
12. What happens if a magazine that I purchased through MagazineDeals.com ceases print
publication or only is available via digital publication?
Periodically, a publisher may fold, cease printing a title or switch to from print to digital only publication
for a variety of reasons. If a magazine title has ceased publication the publisher will automatically switch
your subscription over to a different magazine with comparable content. If for whatever reason you are
unsatisfied with this replacement or digital publication, please contact us and we will fully refund the
remainder of your unused issues.
13. Will you share my information with third parties?
We collect your information for the express purpose of fulfilling your order with the respective publishers.
We never release your phone or email to anyone including the publishers. We use your phone and email
only to aid in fulfilling your order, and to resolve any order problems that may arise. Your name and mailing
information are sent to publisher in order to fulfill your purchase. Each magazine publisher has their own
to not receive any solicitations within the postal mail, they will always offer you a form of opt out.
14. How do I send an order with multiple magazines to different addresses?
Please, note that during the checkout process you will be given the option for shipping to multiple
addresses. The option for shipping each individual subscription to separate addresses will then become available.
15. A coupon code or discount was not applied to my order. What should I do?
A common reason your coupon code may not have been applied is due to the possibility of browser
issues. Please contact us and we will be happy to apply the coupon to your order.